Filing a claim has never been easier! Just enter your details, describe the issue, and attach documents to speed up the process. Click "File a New Claim" and let us handle the rest.
We allow you to choose any repair shop you want! We'll verify their legitimacy on our side. If you don't have a shop and would like help selecting one, just let us know!
Log in to our portal to see all updates in real time. We will also send you an email during each step of the process, so you're always informed about the status of your claim.
Once we receive the repair order and confirm your eligibility, we will let you know what we cover. You pay the deductible and any uncovered costs to the shop. We handle our payment directly with the shop, making it easy for you.
Through our Customer Portal, you can:
⚓ Access all the specifics of your protection plan
⚓ Stay updated in real-time with every step of your claim
⚓ Make changes to your account and coverage details as needed
Provide as many details as possible about the issue. Include your chosen repair shop’s info, or if you don’t have a shop yet - no worries, you can add this info later. Please hold off on repairs until we authorize you.
As soon as you provide details of your shop, we will contact them and start working with them directly to determine what’s covered. Once we know, we’ll let you know, and you can authorize the repairs.
After the repairs are performed, the shop will send you an invoice. You will need to pay the deductible and any uncovered costs to the shop. We will then pay the rest directly to the shop, as negotiated earlier.
While our plan provides extensive coverage, here are some common exclusions:
For full details, please read your Terms and Conditions, as coverage may vary by policy.
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