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Frequently Asked Questions

  • I'm not sure if my client has opened a claim. What should I do?

    Feel free to submit a Repair Order even if you’re unsure whether a claim has been opened. If we can’t find a claim, we will get in touch with the customer to gather the necessary details.

  • What happens if a repair is not covered under the Protection Plan?

    If a repair is not covered under the Protection Plan, we will notify you and the customer. You can then discuss the uncovered costs directly with the customer.

  • Can I update a claim if additional repairs are needed?

    Yes, you can update a claim if additional repairs are needed. Please drop us an email with the new repair details, and we'll assist you with the updates.

  • How can I contact customer support?

    Dial us at+1 888 503 7745, or drop us an email atsupport@boatzonprotect.com. We're here to make your boat protection experience smooth sailing and stress-free!